A tool for feedback
Dear beneficiaries and all those who receive assistance from WFP.
You can leave your statements, complaints and suggestions in the boxes located at our distribution points or through our hotlines.
Phone number of the hotline of the Charity Foundation «Nasha Sprava Ukraine» : 0 800 402 442, or by e-mail: skarga.nashasprava@gmail.com
WFP hotline: 0 800 600 122, or by e-mail: hotline@wfp.org
Also, starting from March 2024, complaints and feedback on the assistance provided to our organisation by the World Food Programme can now be submitted using the QR code on the box.
For detailed video instructions on how to do this, please see below
